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Refund Policy,

We hope you have a happy pooch, but we get it - things happen!

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return shipping for international orders must be paid for by the customer.

You can return a pack of supplements and as long as the seal of the tub has not been broken, we will give you a full product refund, minus the shipping costs (£3).

Please e-mail us the below details to info@bouncypooch.com

  • Order number

  • Address you are sending the products back from & we will send back a shipping label for you to return the tub. The shipping label requires printing

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